VISIT THE CLINIC    |    OPEN 10:00 – 18:00    |    WINCHESTER

fernley house skincare and wellness studio

Terms & Conditions

Terms and Conditions of Use of Fernley House

Welcome to Fernley House! These Terms and Conditions of Use (“Terms”) apply to your use of the website located at https://fernleyhouse.com (the “Site”), as well as any related services provided by Fernley House (collectively, the “Services”). By using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or Services.

  1. General Terms

1.1 Eligibility

To use the Site or Services, you must be at least 18 years old and have the legal capacity to enter into binding contracts under applicable law. If you are under 18 years old, you may use the Site or Services only with the involvement of a parent or guardian.

1.2 Modification

Fernley House may modify these Terms at any time by posting revised Terms on the Site. Your continued use of the Site or Services after the posting of the revised Terms constitutes your agreement to the revised Terms.

1.3 Termination

Fernley House may terminate your access to the Site or Services at any time, for any reason, without notice.

1.4 Intellectual Property

The Site and Services, including all content, text, images, software, graphics, and other materials, are the property of Fernley House or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any of the content or materials on the Site or Services without the prior written consent of Fernley House.

  1. Use of Site and Services

2.1 Account Creation

In order to use certain features of the Site or Services, you may be required to create an account with Fernley House. You agree to provide accurate and complete information when creating your account and to update your information as necessary to keep it accurate and complete.

2.2 User Conduct

You agree to use the Site and Services in a manner consistent with all applicable laws and regulations and these Terms. You may not use the Site or Services for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights, privacy rights, or other rights of third parties.

2.3 User Content

You are solely responsible for any content that you post, upload, or transmit through the Site or Services (“User Content”). You represent and warrant that you have all necessary rights to post, upload, or transmit your User Content and that your User Content does not infringe any third-party rights.

By posting, uploading, or transmitting User Content, you grant Fernley House a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, distribute, reproduce, modify, adapt, publicly perform, and publicly display your User Content in connection with the Site and Services.

2.4 Prohibited Activities

  • Engage in any activity that is harmful, threatening, abusive, or harassing to others;
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity;
  • Use the Site or Services to collect or harvest any personally identifiable information, including account names or email addresses, from other users of the Site or Services;
  • Use the Site or Services to engage in any fraudulent or deceptive activities; or
  • Sell, license, or otherwise exploit any information or content on the Site or Services for commercial purposes.

2.5 Product Descriptions and Pricing

Fernley House strives to provide accurate descriptions of products and services on the Site and Services but does not warrant that product descriptions or pricing are accurate, complete, or error-free. Fernley House reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

2.6 Payment and Shipping

Payment for products and services purchased through the Site or Services must be made using the methods provided on the Site or Services. Fernley House reserves the right to refuse any order for any reason. Shipping terms and conditions are provided at the time of purchase.

  1. Disclaimer of Warranties and Limitation of Liability

3.1 Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Fernley House does not warrant that the Site or Services will meet your requirements or that the Site or Services will be uninterrupted, timely, secure, or error-free. Fernley House does not warrant the accuracy or completeness of any information or content on the Site or Services.

3.2 Limitation of Liability

To the fullest extent permitted by law, Fernley House will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Site or Services, whether based on contract, tort, strict liability, or any other theory of liability. In no event shall Fernley House’s total liability to you exceed the amount paid by you to Fernley House for the use of the Site or Services.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Fernley House and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your use of the Site or Services or your breach of these Terms.

  1. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to the Site or Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to the Site or Services shall be resolved exclusively through arbitration in accordance with the rules of the United Kingdom Arbitration Association.

  1. Miscellaneous

6.1 Entire Agreement

These Terms constitute the entire agreement between you and Fernley House regarding the use of the Site and Services and supersede all prior agreements and understandings, whether written or oral.

6.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

6.3 Waiver

The failure of Fernley House to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

6.4 Assignment

You may not assign these Terms or any rights or obligations hereunder, whether by operation of law or otherwise, without Fernley House’s prior written consent. Fernley House may assign these Terms or any rights or obligations hereunder without your prior written consent.

6.5 Modifications

Fernley House reserves the right to modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Site or Services. Your continued use of the Site or Services after any modifications to these Terms shall constitute your acceptance of such modifications.

6.6 Notices

Any notices or other communications provided by Fernley House under these Terms, including those regarding modifications to these Terms, will be given by posting on the Site or Services or by email.

6.7 Force Majeure

Fernley House shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Fernley House’s reasonable control, including but not limited to, mechanical, electronic, or communications failure or degradation.

  1. Contact Us

If you have any questions or comments about these Terms, please contact us at hello@fernleyhouse.com.

Thank you for choosing Fernley House! We hope you enjoy our Site and Services.

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